Introduction
Thank you for shopping with us! At AFTparts, we strive to provide our customers with the best possible shopping experience. Our shipping policy outlines the key details related to shipping orders placed in Canada, ensuring you have all the information you need to make informed decisions.
Shipping Methods
We offer a variety of shipping options for Canadian customers, including Standard Shipping, Expedited Shipping, and Priority Shipping. The estimated delivery time and cost of each method will be displayed during checkout for your convenience.
- Standard Shipping: This is our most economical shipping option. Orders are typically processed within 1-3business days and delivered within 5-11 business days.
- Expedited Shipping: For faster delivery, choose Expedited Shipping. Orders are processed within 1-2business day and delivered within 2-5 business days.
- Free Shipping on Orders Over $6,000 CAD: We are delighted to offer free standard shipping on all orders exceeding $6,000 CAD. This promotion applies to orders shipped within Canada. Orders qualifying for free shipping will be sent via our standard ground shipping method. Please note that remote locations or oversized items may incur additional charges.Other orders are charged $200.
- Real-Time Shipping Calculations for Other Orders: For orders under $6,000 CAD, our shipping calculator integrates with multiple logistics companies to provide you with accurate and real-time shipping quotes. During the checkout process, you will be prompted to enter your shipping address, and our system will then display the available shipping options and their respective costs. This ensures that you have the flexibility to choose the shipping method that best meets your needs and budget.
Shipping Costs
Shipping costs are calculated based on the weight and destination of your order. During checkout, you will be able to view the available shipping methods and their corresponding costs for your order. Please note that additional shipping charges may apply for remote or rural areas.
Order Processing
Once your order is placed, we aim to process it as quickly as possible. Standard orders are typically processed within 1-3 business days, while Expedited and Priority orders are processed within 1 business day. However, please note that processing times may vary during peak seasons or holidays.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on the carrier's website. If you have any questions or concerns about your shipment, please feel free to contact us.
Delivery Delays
While we strive to deliver your order on time, there may be occasions where delays occur due to factors beyond our control, such as weather conditions, carrier delays, or customs inspections. If your order is delayed, we will notify you as soon as possible and provide updates on the status of your shipment.
Returns and Refunds
If you are not satisfied with your order, we offer a returns and refund policy. Please refer to our Returns Policy for more information on the process and eligibility requirements.
Thank you for shopping with AFTparts. We appreciate your patronage and look forward to providing you with exceptional products and service.